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Maximising Your Potential in the Changing World of Work

last updated: 28 May 2009
Energise provide bespoke programs to unlock people potential and help people to change career and work better. Rachel Brushfield, Director at Energise, specialises in career reinvention and helps you to market yourself and create a career strategy and plan to succeed and keep nimble in our changing world. Energise also do talent management and human capital projects so are up to date with work trends and what employers are seeking. Clients include individuals from GAM, RBOS, Merrill Lynch, Accenture, Mellon, law firms such as Clifford Chance and one of Rachel’s clients, Duncan Goose won an ITV 2007 People of Briton Award.
The world of work is changing, fast as a result of many factors including; growth in  service industries and decline in manufacturing; more workers employed from abroad  e.g. India and China; need for more developed and sophisticated skills; a greater need to  keep skills updated throughout your life as work needs change; a larger proportion of  mature workers as part of the whole employee mix and with people working longer  and harder because of the pension shortage.
People need to earn more money to fund not only the basics such as fuel and food, but  also consumerism driven lifestyles.  A guaranteed annual pay rise is no longer a certainty  and rewards are increasingly performance related. Life expectancy is also increasing, so  people need to earn even more money to fund their retirement. The result? People  work harder and harder when they often they want the opposite. With the proportion  of the population aged over 55 growing, this also puts huge pressure on money needed  to fund the health service.  
 
A problem = an opportunity
 
The changing world of work is challenging and yet provides positive challenges and  opportunities at the same time. The world can literally be your oyster, with  opportunities to work abroad and to have a much greater variety of jobs or careers  than previous generations. There are many more flexible work options available but  with pensions a less common benefit, it is essential to create a long-term strategy and  plan for yourself for the future, both career wise and also financially.  
 
Generation Y (18-28 year olds) may want everything now, but they also carry the  responsibility of funding an ageing population on their shoulders in an uncertain and fast  changing world, with the cost of living growing. Responsibility is a key word now, people  need to make their own career happen and keep their skills updated, which takes time,  focus and confidence.  
 
Commuting longer hours and working harder creates stress, tiredness, lack of time for  self and family life, with a knock on effect on relationships, health, well being and  confidence.  
 
Anxiety, depression and obesity are all growing and drinking alcohol and drugs use to  relax or escape is on the increase. All these factors will affect what people achieve at  work, as well as how they feel about themselves, which will influence both their ability  to be productive and also their likelihood of making a big change to do what they really  want.   
 
Work related factors have a huge impact in society and with work taking up so many  hours of life, it is vital for happiness and fulfilment to find a job and career you love.  
 
Employers need their employees to work harder and to get more work from less  people. Stress, tiredness and the anxiety and fear of individuals all inhibit clarity of  thought and confidence, essential for the high productivity and engagement that  companies seek.  
 
Why is career change difficult for people?

Change is scary because the brain naturally finds it easier to repeat the same patterns  and habits and it takes more effort to create new neural pathways. Work is such a huge  part of people's lives. It affects their identities, financial situation and future prospects,  confidence, perceived status and emotional and financial security.  
 
How people feel affects what they do and many people have low self esteem and  natural fears such as fear of failure, fear of success, fear of rejection, fear of making the  wrong decision and regretting it. These fears can be paralysing and lead to  procrastination, overwhelm and inaction, resulting in an individual staying stuck. Instead  of 'fight or flight', it's 'freeze'.  
 
As it is natural for humans to progress and grow, resistance to change can lead to ill  health and reduced confidence, with someone mentally beating himself or herself up for  not making the change they want to happen. This is stronger amongst certain  demographic groups and professions.  
 
Perfectionists often take longer to make changes. Self-promotion is not easy for  women, they are uncomfortable with it because their brains are programmed to put  others' needs ahead of their own. But women need to learn how to sing their own  praises. Accountants and lawyers often find it harder than others to promote and sell  themselves. Creative people can create so many ideas and options that they become  overwhelmed by too many choices and limit their success through lack of focus, or  don't make a decision because of overwhelm.  
 
Career change is also scary because it involves moving from your comfort zone of being  known and liked and entering a new environment where you are not known and have  to start again. Fear of making the wrong decision increases with age. People have more  to lose and larger financial and family commitments and can get set in their ways and  play safe.
 
When completely changing career, not only do people have to deal with their own  fears and anxieties, they have to deal with the fears and anxieties of parents, friends and  peers.  
 
With uncertainty about pensions, the economic outlook in the UK and around the  world unstable, India and China becoming the emerging sources of talent, threat of  terrorism and an increasingly crowded country and expensive lifestyle, it can be  tempting to cling on to what you have and adopt the 'better the devil you know  approach' when actually there is no more safety and security in full time employment  than there is in self employment.  
 
Self-employment presents its own challenges; freedom and choice on the positive side,  but an infinite number of things to do and a need to manage yourself and create clear  boundaries between work and home life.  
 
Whether you stay where you are or make a career change, it is vital to know who you  really are and what makes you different and better than your competitors. You need to  have a clear vision for where you want to be and how to get there. To have a personal  and professional development plan is essential to keep your skills up to date, whether  you are self employed or employed.  
 
Investing time to understand your target audience's characteristics and needs and  insights about what is important to them, what motivates them and then to target them  in the right way and at the right time is time well spent. The same applies whether you  are seeking a promotion with your current employer; getting a new job with a new  employer; setting up your own business to attract clients/customers, and when changing  career direction. The same applies to marketing and managing yourself better. Human  beings are endlessly creative about coming up with ways of stopping their success or  productivity or sabotaging their potential! Often they don't even realise that they are  doing it.  
 
Predicted future changes

Here are some of Energise's predictions about future changes in work:  
  • Data indicates that the UK's roads are going to get more and more congested,  so working from home/flexible working is a simple way to stop productivity  from being lost
  • Support is needed for the 55+ to keep their skills updated, especially in  technology. They are a potentially rich resource for companies that is currently  untapped or even ignored and rejected
  • Formal and informal mediation to help younger and older workers work  alongside each other and older workers to change their attitudes and beliefs  about young people 'serving their time', as they did going up the career ladder,  and to feel comfortable about working for a boss who is younger than them.
  • Greater emphasis on playing to strengths, with females appreciated for and  utilised in a more targeted way for their skills, i.e. nurturing, multitasking and  building rapport and relationships.
  • More young people setting up businesses at a young age and needing support  because of the limited experience they possess because of their youth.  Support/mentoring for their natural enthusiasm and to avoid getting into debt or  bankruptcy.
  • Retirement age going up and saving for retirement compulsory.
  • More flexible working practices for all – working mothers and carers of aging  dependents need it but more to the point, many people want it and would be  more motivated and productive as a result. Employers who are pioneers in this  area, especially in traditional professions such as law will get the cream of the  crop of talent, as others get left behind
  • More mentoring e.g. for women to help them get on in a work infrastructure  that is a legacy of a historically male dominated world
  • More female owned businesses. The UK has half as many female led businesses  as the US. (Source John Hutton, Secretary of state for business)
  • Growth in both employer and employee branding. 'Inspirational management  and corporate reputation are the most important factors when choosing a new  employer' (Source = Universum survey 2000 professionals Career Times Feb  08)
  • Learning and development will become more personalised, targeted and real  time, woven into every day work rather than separate to it e.g. coaching, action  learning sets across departments, mentoring etc
  • Meditation in its simplest form as well as other stress management techniques  will be introduced to help increase productivity, better manage stress and  improve well being
Conclusions

Overall individuals need to take responsibility for themselves and their careers and  finances and have real clarity about who they are and what differentiates them from  others with similar experience. They need to keep their skills, both technical and  interpersonal up to date and honed in an exponentially changing world and see change  as their friend, not their enemy.   
 
Every person needs to have a clear employee brand and take responsibility for their  own career. A targeted strategy, plan and SMART goals, including continual personal  and professional development will help to steer a course towards your own vision,  whatever change and uncertainty happens along the way.   
 
It's challenging being in middle management. 30-50 year olds have young Generation Y  sniffing at their heels, hungry for responsibility and to get on fast and be developed.  Above them they have the 50+ staying longer pre retirement because they can't afford  or choose not to retire, so blocking progression up the career ladder. It is even more  important therefore for this middle band to keep developing their skills, be proactive,  promote themselves, see their skills in transferable and lateral ways and to maximise  their potential through specialism, yet adaptability.  
 
Flexibility, resourcefulness, good self-promotion and self-management are essential to  get on and stay ahead.  
 
The key to success is to clearly identify your target audiences and goals and to let  others know who you are, what you have to offer, and how you can make a difference  in their organisation.
 
More and more people are choosing to make a change and do a career that they really  want. In a changing global world and with uncertain economic downturn, making a  change takes courage and requires a well thought out strategy and plan.   
 
4 questions for you to reflect upon
  • How do you most stop yourself in work and life?
  • What would be your ideal work?
  • How could you work smarter rather than harder?
  • How do your skills, character and experience make you unique?  
First steps to rethink your job/career – 5 tips
  1. Define your unique selling proposition (USP) – what makes you different or  better than your competitors
  2. Create a personal development plan that ensures the training you do equips  you for the skills needed in tomorrow's world of work
  3. Get an objective and supportive mentor or coach to champion you and help  you see skills, opportunities and threats that you are too close to see yourself
  4. Know your values and make sure that your work, life and employer matches  them
  5. Take steps to increase your self-belief; if you believe you can you can. If you  believe you can't you're right!
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