Accounting & Finance

APPLICATION SUPPORT - Basingstoke - £29k

Harvey Nash

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Harvey Nash Offices:

London
Heron Tower
110 Bishopsgate
London
EC2N 4AY

Birmingham
4301 Waterside Centre
Birmingham Business Park
Birmingham
B37 7YN

Edinburgh
93-95 Hanover Street
Edinburgh
EH2 1DJ

Portal: Accounting & Finance   Function: Accountancy
Ref. No.: 330197/001
Location: United Kingdom
Contract: Full-Time PERMANENT position
Salary: £27,000 to £29,000

APPLICATION SUPPORT / SYSTEMS SUPPORT – Basingstoke - £29,000 - Required to join global construction and engineering company in Basingstoke My client is currently looking to recruit a systems suppo

APPLICATION SUPPORT / SYSTEMS SUPPORT - Basingstoke - £29,000 - Required to join global construction and engineering company in Basingstoke My client is currently looking to recruit a systems support analyst to provide technical support to their bespoke systems. The successful candidate will be the point of contact for the userbase and will provide support to the users of various front office applications.



Key duties of the role will include:

* Ensuring all application enquiries are dealt with, with exceptional levels of customer service, appropriately handled and logged on the Service desk Incident and Change Management system
* Liaising with other support teams in order to resolve technical issues
* Keep track of progress of requests for support and ensure that users and other interested parties are kept informed
* Carrying out system testing and implementation of any software changes
* Administer and monitor all interfaces/ integration for Services applications/ systems to internal/ external clients, providing guidance on best practice and usage for users, client ICT departments and management, as appropriate

To apply you must have:

* Previous experience in a similar system support role
* Previous experience supporting IIS and SQL database
* Be familiar with IT Infrastructure - hardware/ databases/ operating systems etc
* Be an excellent communicator with the ability to provide high levels of customer service

If you have the above and want to work for a global construction company at the forefront of their industry then APPLY NOW!!!

Apply for APPLICATION SUPPORT - Basingstoke - £29k Job